Great service and waiting area. Staff is always friendly and willing to answer questions.
Very long time to process paperwork, but we believe we got a great deal. Sales pitch on warranty options with finance guy was long and tedious as well. He didn't want to give up, but was polite about it
Went in to test drive a 2019 CX-5 to see if I liked it.. Drove home in a brand new one! Garth was the sales associate that assisted me, He was very knowledgeable and very friendly! I normally hate dealing with sales associates but Garth didn't make me feel like I was just another customer. He was very patient and polite, and made sure I understood every detail of the purchase. He even introduced me to his Manager Allen, who was as equally friendly and knowledgeable. They both went over everything down to the penny so that I did not feel uncomfortable with my purchase.Not once did I feel pressured to purchase the vehicle. And they even got me a great deal on my trade in! Also there was a very nice man named "Name I forgot possibly David" who had piles of paper work on his desk but was in accounting and got is finalized in minutes!All in all I was there for about 2 1/2 Hours and out the door! I wish buying cars was always this easy and friendly! Also The building is BEAUTIFUL! It was very comforting and non intimidating, normally dealerships give me anxiety but not this one. Comfortable chairs to wait in, Beautiful wood floor with tall ceilings, windows everywhere! Also a giant 80+ in TV that was playing sports to kill the no more than 5 minutes in between waits while he had to run paper work etc. This place and associates I dealt with gets a double thumbs up with a cheek to cheek smile from me!
Cesar Nieto is awesome!! Customer service here is 10/10 and as a first time buyer they made my dealership experience smooth and easy. Can't recommend this place enough!
This was our first time using Findlay Mazda for service (we just recently returned to the area). Their customer service was exceptional. When a few items came up that needed to be considered, there was no pressure that I HAD to get it done immediately. They also washed the car for us. It hasn't looked that nice in a long time. Props to those guys too!
I bring my car for services and definitely great Customer Services, Firts I would like to say thank you Mark for help me with car, Definitely place is clean, everything is organized, great place to take your car for services or buy a car too, all employers are great they help you and they answer all your questions. I was able to get a free car wash too